Northrich Automotive: Richardson Auto Repair Services

Great shop that won't talk you into unnecessary work. I had a hard time finding a shop that would work on my 1990 F150, and this place took an interest in my vehicle and took the time to answer all of my questions.

This was my first visit. My mechanic of 20 years retired and a friend recommended that I try Northrich Automotive. I am so glad I have. I requested a 40,000 mile check-up on my GMC Terrain SLE. It was very thorough. Everyone there from the mechanic to the front desk check-in person is concerned about doing a good job for you, the customer. I left their auto repair shop with a car that I know I can count on. They charge a fair price for their work. I am now their permanent customer and will recommend Northrich Automotive to my friends.

Northrich Automotive is a hidden gem, at least it was to me. I recommend them to anyone! The are clear, upfront, and honest. Great people! I came here when my catalytic converter was stolen from my car in the parking spot at my apartment complex. Rochelle and Matthew were informative, understanding. I hadn't thought to claim it through my insurance and as a result my cost for a new catalytic converter was covered. They also got in completed quickly and I'm back today getting a security plate installed.

Great service

Northrich Automotive is the place to go if you want a reliable, honest, and top-notch customer service. We have worked with them in the past and they consistently go above and beyond to provide an accurate diagnosis, keep repair costs low, and don't recommend unnecessary repairs. On this most recent occasion, we had a check engine light that would not go off and we could not pass state emissions testing. Matthew got right to the root cause of the problem. He did not recommend any unnecessary repairs. He and his team explained the issue to us in a way that was easily understandable. He resolved the issue and had us back on the road in no time! We highly recommend Northrich Automotive.

Went in for a pre-purchase inspection on a used car. Their inspection was very thorough and identified a few items to keep an eye on in the future. They were also forthright about the severity of the issues found and what to expect when the time comes to repair them. Worth every penny!

This was my first time using Northrich Automotive and they exceeded my expectations! My Nissan Altima broke down on my way to work, and they were able to dispatch a tow truck very quickly. Matthew called me regularly with updates on the diagnosis and status of repairs. When I made a comment about rental cars being unavailable in the area, he offered me a loaner vehicle at no charge. This made my life so much easier. The repair charges were very reasonable and everything was explained to me honestly and clearly. The repairs were completed much quicker than I expected. Matthew and the rest of the staff were extremely friendly, professional and helpful. I will recommend them to all of my friends and family and will use them exclusively going forward. Thank you for a great experience!