Northrich Auto Center: Richardson Auto Repair Services

We took our sons Ram pickup to Northrich after a horrible experience at a dealership. Rochelle went out of her way on a Saturday, even though they were closed, to secure us a tow so we could get his truck out of the dealership. They had the problem diagnosed and the repair work done faster than the dealership ever returned a call! Matthew stayed in contact with us during the process and gave us excellent advice on handling the situation with the dealership. All of the staff at Northrich are professional, knowledgeable and helpful. We were so happy with the experience, we took my husband’s truck there the next week for repairs.

Great Team! Rochelle & Alex Are So Genuine.

Really great service and super sweet staff!

The Northrich team did a fantastic car on my 911. They were extremely professional, thoughtful, and made sure I was kept up to-date on how the work was progressing. Furthermore, their pricing was very competitive. I will definitely be repeat customer.

I went to Northrich Automotive to have my brakes looked at. Matthew reached out within a couple of hours, explained what was going on, how much and when they could have it done. In short picked up my car the same day and couldn’t be happier. A couple of days later Rochelle reached out to ask if everything had been take of. Northrich is a great place that I highly recommend.

Matthew and Rochelle were super helpful when I took my car in to get an oil change and repair my AC system. They explained all the tests they did on the AC system and recharged it as well, the cost for both was fairly priced, and they have my car back in a timely manner. Great service and very knowledgeable, I highly recommend them for any type of service!

This company has done some awesome work on my Jeep. I have had only the greatest of service from them. I recently took it in to get the battery connection checked, and they realized quickly that I ended up having a leak in my radiator hose. Fixed the problem in less than a day and I do not have to worry about my car breaking down anywhere. Previous place i was taking my car for maintenance and repairs, was only putting "band-aids" and never actually fixing the issues so I am more than pleased with Alex, Rochelle, and their team.

First time customer. After getting off work I realized my car was not working right due to a broken belt.Well, the shop I had gone to for years closed and I saw this place was open til 5:30pm. Perfect, just enough time to see if they could help me. Matthew was friendly, honest and helpful the whole way through this process. Of course my car had a bigger problem than what was thought but, old cars have a lot of surprises. Matthew called me with updates and let me know the issues they were having, he cared about my safety on the road and did what he could to get my car all fixed up. He educated me on why things happened and how it needed to be fixed. Very lucky to have happened on this shop. Everyone is friendly and it was an even better experience being greeted by a sweet puppy. Thank you so much for your help. I will be back and I recommend.

First time customer. After getting off work I realized my car was not working right due to a broken belt.Well, the shop I had gone to for years closed and I saw this place was open til 5:30pm. Perfect, just enough time to see if they could help me. Matthew was friendly, honest and helpful the whole way through this process. Of course my car had a bigger problem than what was thought but, old cars have a lot of surprises. Matthew called me with updates and let me know the issues they were having, he cared about my safety on the road and did what he could to get my car all fixed up. He educated me on why things happened and how it needed to be fixed. Very lucky to have happened on this shop. Everyone is friendly and it was an even better experience being greeted by a sweet puppy. Thank you so much for your help. I will be back and I recommend.

Extremely happy i found this place, customer service is topnotch. They were very helpful and informative. Look no further this is the place to take your car.