Reviews

5

Awesome service, very fair and trustworthy

5

I am new to Northrich Automotive and found it to be a trusted family business. Rochelle and Ryan are very professional and informative. Glad I found them.

5

I am not a regular customer of Northrich, so my review is based on that statement. I live out of state and am here in Dallas area for medical treatment for my husband. I knew my sparkplugs needed to be done because my vehicle was misfiring and was SO sluggish. I asked some ladies at the church who they would take their vehicles to because I have not ever been a supporter of the dealership mechanics, and they recommended me to Northrich. I am very happy with the work that they did. They did an awesome job and treated me with so much kindness in my current situation! They did my sparkplugs and an oil change so as soon as I got in my vehicle and started it up, it felt brand new. They were very reasonably priced too, I knew the sparkplugs would not be an easy job on my truck, but I am very happy with the cost. I will recommend them to people from my town out of state who have to come to Dallas and I will bring my vehicle back to them should I have any issues throughout the duration of my stay here. Thank you!

Donita, We're so honored that faith brought you to us! Thank you for taking the time to leave us this thoughtful 5 star google review. This is why we do what we do! We know being out of state can make car troubles even more frustrating and we're proud to know our team treated you with kindness & fairness. Welcome to our Northrich Automotive family. We send you & your family our prayers for continued strength & safety on the road ahead. thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

A wonderful job done by these guys!!! They provided in-depth pictures and information on what was wrong with my vehicle and had it up and running very quickly and for pricing I couldn’t be happier I felt it was a fair price with the pictures and knowledge and insight they provided.

Alex, Providing transparent and detailed information to our customers is a cornerstone of our service here at Northrich. We're delighted that you found our diagnostic process thorough and informative, especially with the pictures we provided for your Jeep Grand Cherokee. Delivering fair pricing alongside our expertise for diagnosis, module programming & regular maintenance services is always our goal. Thank you for trusting us with your Jeep, and we look forward to assisting you with any future automotive needs! Thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

Great experience. They were friendly, helpful, and got me in and out very quickly. Would recommend to anyone!

Thank you for taking the time to leave us a 5 star google review! We're happy our team could help you service your truck in an efficient manner! We look forward to helping you in the future with your maintenance and truck service needs. Thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

We were recommended to Northrich by several neighbors and they exceeded all expectations. Our car was in need of some major maintenance, Ryan went above and beyond to get us scheduled and work was completed in just 1.5 days! Additionally, they were able to schedule us for some minor work on my car doors, turnaround time was 1/2 a day.

Crystal, I'm so happy to hear that we exceeded your expectations to tackle both major maintenance and minor repairs for your 2016 Mercedes-Benz GLC300. Ryan and the team here are dedicated to providing top-notch service and ensure our customers feel valued every step of the way. Should you ever need anything in the future, don't hesitate to reach out. We appreciate your trust in Northrich Automotive and welcome you to our family. thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

I recently had the pleasure of experiencing top-notch service for my car, and I must say, it was nothing short of wonderful. Being quite particular about who I trust with my vehicle, I was thrilled to discover that these guys are the best in the metroplex. Their work was not only accurate and fast, but also clean, which is a rarity in this line of work. I highly recommend their services to anyone looking for exceptional car care. They've truly set a high standard and have earned my trust and appreciation

Francisco, Thank you for entrusting your Porsche Cayenne Coupe to our team at Northrich Automotive! Providing top-notch service is at the core of what we do, and we're thrilled to have exceeded your expectations. Your recommendation means the world to us, and we look forward to continuing to set the bar high for car care in DFW. Welcome to our Northrich Automotive family! thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

Had a mystery electrical problem. The identified the battery as a potential problem which I argued because it was barely 2 years old. Decided to replace it. Turns out they were right and they charged me a reasonable fee. I was very impressed and pleased.

Kirk, Thank you for taking the time to share your 5 star experience at our shop. Resolving mystery electrical issues can be quite a challenge, but we're honored our team was able to pinpoint the solution for your Lexus ES350! Providing reasonable fees and reliable service is at the heart of what we do, and we're grateful for the opportunity to earn your trust. Thank you for choosing us, and we look forward to serving you again in the future! Thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

Thank you for taking the time to leave us a 5 star google review! Thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

First time getting service at NorthRich and had a very positive experience. They recommended service with no pressure at all, along with estimates, which were very reasonable. I will be taking all three of my cars there moving forward.

Mr. Lopez, Welcome to our Northrich Automotive family! We're honored to know that you'll be entrusting all three of your cars to us moving forward, including your Hyundai Santa Fe. Providing honest recommendations and transparent estimates without any pressure is a must for our long term commitment to support you & your vehicle(s)! Thank you for choosing Northrich, and we can't wait to continue providing you with excellent service in the future! Thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
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