Northrich Automotive: Richardson Auto Repair Services

They are professional and do a great job. I trust them with my vehicle and to not sell me on anything I don't need. The whole team is awesome and they remember their customers. Do not hesitate to take your vehicle there!

This review is long overdue but I came in for a weird sound coming from the engine of my car, within 5 minutes of showing what the sound was, Matthew saw an unplugged hose and fixed it right then and there, free of charge. Of course, it was just an unplugged line but it still showed care and character that they didn't try to upcharge and upsell an issue that wasn't there. I also got my spark plugs replaced and will be going back to replace my engine mounts and valve cover gasket because they are trustworthy and understanding. With car repairs being so expensive in general, they were understanding of me waiting and taking time before coming back to finish all my repairs, although their pricing is very reasonable and fair for the good quality work they do. The owners are also very kind and personable, great to have a conversation with even not car-related. Especially when their adorable dogs come to visit, amazing babies. Highly recommend!

They are very flexible and keep my old car going!

Northrich diagnosed and repaired my Lexus. Mathew was very knowledgeable and professional. Overall a great experience. Will definitely use them in the future.

Took some parts to get painted and they did a fantastic job! And it was FAST! Glad to have a shop that I know is going to take care of me and also be honest about what I need and also what I don't. Thanks Northrich!

I needed some welding done on my Honda Ridgeline, and Northrich Automotive did just the trick. They did a great job and were also friendly to my budget! I'll definitely be a repeat customer, and I'll be recommending Northrich Auto to my friends, too. Be sure to give the cute dog, Turbo, a belly rub when you visit!

Everyone was super friendly and amazing! I like that they check your vehicle for anything that may need to be repaired and let you know pricing. Super awesome and I wouldn’t hesitate to recommend them to everyone I know.

Rachelle (receptionist) was friendly, very professional, and accommodating. Matthew gave me a quote up front, and explained all the possibilities without attempting to oversell his services. The technician took the car for a test drive and diagnosed the problem quickly. They ordered and received the tires in the same day, and fit me into their schedule without any delays. They checked on me while I was there as well. Overall, a very pleasant experience. I will definitely return to Northrich Automotive!

Excellent service above and beyond! We were extremely pleased with the quality of workmanship and the professionalism in getting our 2007 Ford Edge driver's side door fixed. It is our son's first vehicle as a new driver so we wanted it to look nice for him. Rochelle, Matthew and Alex are fantastic to work with and really helped us save money on a vehicle we needed to keep. Highly recommend this great business with honest and great people! We will for sure be customers for life!!!