Reviews

5

Very fast, professional service, affordable price. Thank you Rachel and Rayan for your help!

5

Rochelle and Ryan were very friendly and professional. They helped me save $1,200 on repairs quoted by my dealership. The Dealership wanted $2,000 but Northrich did the same repairs for $800!!! That’s ridiculous!!! Just had to wait for parts to be ordered in a few days and repairs were done the same day they received the parts. Exceptional service, 100% coming back for all my maintenance rather than going to the dealer where they keep slipping in unnecessary and random fees.

5

Been going here for 20 years. I would not trust our cars to anyone else. There simply the best.

5

Great people! Took my potential purchase car into these folks, took them 30 minutes (charged at a reasonable price by the way) to tell me not to get it. Saved me thousands for well under 100!

5

5

5

Northrich Automotive handled my car with care and professionalism. I came in with multiple needs and they met more than the standard. I will be getting my cars serviced here long-term.

5

The best!!! Start to finish- excellence in workmanship. Quick, reasonably priced, professional, knowledgeable, transparent, kind to name a few things. The many other reviews don't lie. I and you are lucky to find them. Thank you very much to Ryan and the entire staff and tow truck driver at Northrich Automotive for doing and going above and beyond. I am a customer for life. 5/5 ***** I highly recommend them!

5

Just moved to Dallas and needed to get my car serviced. Rochelle and Ryan were very personable and friendly. As soon as Ryan heard my car, it gave me great comfort that he knew my car needed a gasket. While fixing the gasket issue, they discovered missing bolts that are needed for holding my catalytic converters in place. They found bolts that were the right size and fixed that problem as well. My repair bill was reasonably priced and I wasn't hit with any unnecessary diagnostic fees. I am so glad I chose a small family business over a huge dealership. I will definitely reach out to them the next time I need to have my car repaired.

Josie, Welcome to our Northrich Automotive family! We're so glad you moved into our neighborhood and gave our team the opportunity to help with your Chevy! Thank you for taking the time to share your 5 star experience so hopefully another new customer can give us a chance too. You can count on us next time you need your vehicle serviced! Thank you, Rochelle Owner

- Northrich Automotive
5

I took several cars there over a month period for various reasons routine maintenance and a breakdown. The team there was very professional, courteous and prompt. They provided a quote let me pick the work done and did not try to upsell or push any repairs that were not needed. They were able to start on the work promptly and completed the job when promised. After 30 years in Richardson I think I have finally found a quality automotive repair shop.

David, Thank you so much for taking the time to leave us a 5 star google review! It has truly been an honor to service all the vehicles in your family! Sometimes good things come to those that wait and we're glad you finally found us! We thank you for joining our Northrich Automotive family! Thank you, Rochelle Owner

- Northrich Automotive
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