Reviews

The best!!! Start to finish- excellence in workmanship. Quick, reasonably priced, professional, knowledgeable, transparent, kind to name a few things. The many other reviews don't lie. I and you are lucky to find them. Thank you very much to Ryan and the entire staff and tow truck driver at Northrich Automotive for doing and going above and beyond. I am a customer for life. 5/5 ***** I highly recommend them!

Just moved to Dallas and needed to get my car serviced. Rochelle and Ryan were very personable and friendly. As soon as Ryan heard my car, it gave me great comfort that he knew my car needed a gasket. While fixing the gasket issue, they discovered missing bolts that are needed for holding my catalytic converters in place. They found bolts that were the right size and fixed that problem as well. My repair bill was reasonably priced and I wasn't hit with any unnecessary diagnostic fees. I am so glad I chose a small family business over a huge dealership. I will definitely reach out to them the next time I need to have my car repaired.

I took several cars there over a month period for various reasons routine maintenance and a breakdown. The team there was very professional, courteous and prompt. They provided a quote let me pick the work done and did not try to upsell or push any repairs that were not needed. They were able to start on the work promptly and completed the job when promised. After 30 years in Richardson I think I have finally found a quality automotive repair shop.

Can’t say enough good things about my first experience with this shop. After another shop caused engine failure with one of the newest trucks in our fleet we took it to NORTHRICH for a new complete engine swap and there team made sure we got the truck back and able to return to use in the field very quickly and it now runs just like it did when we got it new. We will now use only NORTHRICH AUTOMOTIVE FOR OUR FLEET.

Fantastic Service! The team at Northrich go above and beyond the status quo that other mechanics set. They took their time and were diligent about finding any problems that may have occurred to my engine. The diagnosis was quick and the remedy just as swift. I literally will not take my Jeep anywhere else but to them for the rest of my life.

Northrich Automotive is my top choice for car maintenance and repair on all my vehicles. I always receive excellent communication from the time I book my appointment through to pick-up. In their estimates, they include photos of all issues found—helpful for someone like me who only pops the hood to check the oil or add washer fluid. When needed, they provide detailed explanations to help me make the best choice about what work to do immediately and what we can just keep an eye on for awhile. (I have two older cars that require some extra TLC.) On one of my visits, the owner, Rochelle Gotsdiner, reminded me that she welcomes any and all questions, that they want to be a neighborhood garage people can trust and feel at ease interacting with. They are absolutely meeting that goal and then some. I’m so pleased to have found them and plan to be a lifelong customer.

The staff and service at Northrich Auto. are second to none. The communication was especially appreciated as well as the honesty and transparency during my service. While my car was estimated to be kept over the weekend after dropping off on a Thursday morning, they were able to complete my repair by mid-day the next day. We will be taking our cars to Northrich from now on.

Integrity. Had both my wife and I vehicles serviced in the same week. Quick turnaround and didn't have to have a kid drop out of college.

An amazing group of people and an absolute pleasure to work with. They had great communication throughout the whole process. They were fair and honest. I will use them for all my automotive needs.