Reviews

5

Can’t say enough good things about my first experience with this shop. After another shop caused engine failure with one of the newest trucks in our fleet we took it to NORTHRICH for a new complete engine swap and there team made sure we got the truck back and able to return to use in the field very quickly and it now runs just like it did when we got it new. We will now use only NORTHRICH AUTOMOTIVE FOR OUR FLEET.

Blake, Thanks for going the extra step to share your 5 star experience at our shop. Sometimes we meet our best clients on accident & we're just honored we had the opportunity to be your trusted repair center after the unfortunate situation with another shop. Our team is always here for your fleet or personal vehicle's repair needs. Thank you, Rochelle Owner

- Northrich Automotive
5

Fantastic Service! The team at Northrich go above and beyond the status quo that other mechanics set. They took their time and were diligent about finding any problems that may have occurred to my engine. The diagnosis was quick and the remedy just as swift. I literally will not take my Jeep anywhere else but to them for the rest of my life.

5

Drew, Thank you for sharing your 5 star experience with us! We appreciate you! Rochelle Gotsdiner Owner

- Northrich Automotive
5

Northrich Automotive is my top choice for car maintenance and repair on all my vehicles. I always receive excellent communication from the time I book my appointment through to pick-up. In their estimates, they include photos of all issues found—helpful for someone like me who only pops the hood to check the oil or add washer fluid. When needed, they provide detailed explanations to help me make the best choice about what work to do immediately and what we can just keep an eye on for awhile. (I have two older cars that require some extra TLC.) On one of my visits, the owner, Rochelle Gotsdiner, reminded me that she welcomes any and all questions, that they want to be a neighborhood garage people can trust and feel at ease interacting with. They are absolutely meeting that goal and then some. I’m so pleased to have found them and plan to be a lifelong customer.

Anya, Your kind words put the BIGGEST smile on my face!! You are the reason we continue sharing our Northrich story and mission with our customers. I appreciate you for giving us the opportunity to help you with your vehicles & am grateful you took the time to share this review. Please remember we are always here for you when it comes to your vehicles or just being a friendly face in the neighborhood. We hope you stay safe on the road and look forward to your next service visit! Thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

The staff and service at Northrich Auto. are second to none. The communication was especially appreciated as well as the honesty and transparency during my service. While my car was estimated to be kept over the weekend after dropping off on a Thursday morning, they were able to complete my repair by mid-day the next day. We will be taking our cars to Northrich from now on.

5

Integrity. Had both my wife and I vehicles serviced in the same week. Quick turnaround and didn't have to have a kid drop out of college.

5

Integrity. Had both my wife and I vehicles serviced in the same week. Quick turnaround and didn't have to have a kid drop out of college.

5

An amazing group of people and an absolute pleasure to work with. They had great communication throughout the whole process. They were fair and honest. I will use them for all my automotive needs.

5

Great customer service got my truck back in just a few days they rock

5

I'm an old guy, so I have 30+ years of owning many different vehicles that needed maintenance items and repairs. Best service and experience I have ever had with an automotive repair shop.

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