Reviews

5

Northrich Auto has provided me with consistent great work. Friendly knowledgable staff as well. This time I only had my emissions done on a 2017 Mercedes GLC 300 so I was in and out quickly.

Thank you for taking the time to leave such a positive review. We're glad we could provide you with a quick emissions service for your 2017 Mercedes GLC 300. If you ever need any further assistance, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future. Rochelle Gotsdiner Owner

- Northrich Automotive
5

Thank you so much for the 5-star review! We're delighted to hear that you had a positive experience with us. If you ever need assistance with your Mazda in the future, please don't hesitate to reach out. Rochelle Gotsdiner Owner

- Northrich Automotive
5

Great service!

Thank you for your 5-star review! We're delighted to hear that you had a great service experience with us. Rochelle Gotsdiner Owner

- Northrich Automotive
5

Recently had work done on my Subaru Forester. Great communication from the office and detailed write up of the findings. Highly recommend to others.

Thank you for choosing us for your Subaru Forester service and for sharing your positive feedback. We're glad that you appreciated our communication and detailed findings report. Your recommendation to others is greatly appreciated, and we're here whenever you need assistance with your vehicle in the future. Rochelle Gotsdiner Owner

- Northrich Automotive
5

As with pretty much every other review here, I can't say enough good things about Northrich. The owner, Rochelle, and her team (shoutout Ryan!) are so kind are personable, I feel like I'm going to see friends anytime I have work to get done. They have very high integrity and are trying to build their business based on referrals, and their mission is to help their customers find peace of mind around car maintenance, which can be a huge source of stress. To do this, they understand they need to take their time, do the work right, and employ the best people. Perhaps you could find cheaper prices, and I think we all have that infamous uncle who can "do it for cheaper" - but personally, I would gladly pay a small % more for the peace of mind that it will be done right the first time.

Thank you so much for your kind and heartfelt review! We truly appreciate your loyalty and trust in our team at Northrich. We're grateful that you recognize our commitment to integrity, quality, and the peace of mind we aim to provide to our customers. Your words mean a lot, and we're honored to have your support. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're always here to help. Rochelle Gotsdiner Owner

- Northrich Automotive
5

Online scheduling was easy, key drop off was convenient, technician was transparent about how long things would take and let me know when my service was finished sooner than expected. Will return!

Thank you for choosing our services and for sharing your positive experience! We're delighted to hear that our online scheduling, key drop-off, and transparency met your expectations. We look forward to serving you again in the future. Rochelle Gotsdiner Owner

- Northrich Automotive
5

Outstanding mechanics! Can't say enough good things about this place. Professional, cost effective, honest, timely... the list goes on and on. I will NEVER take my car to the dealership again to get services done. Northrich will be my mechanic place of choice!! Worth the 35 minute drive from where I live. EXCELLENT service! So glad I found this place.

Thank you so much for your kind review! We're thrilled to hear that you had such an outstanding experience at Northrich Automotive. We're honored to be your mechanic of choice, and we're grateful for the trust you've placed in us. We understand the drive can be a bit longer, but we're dedicated to making it worth your while every time you visit. If you ever need anything else, please don't hesitate to reach out. Safe driving, and thank you for being a valued customer! Rochelle Gotsdiner Owner

- Northrich Automotive
5

These days, it is hard to be able to trust a lot of auto repair shops, they seem to be out to rip you off. Northrich is the opposite: they really seem to be on your side. I highly recommend.

Thank you so much for your trust and for taking the time to share your positive experience with Northrich Automotive Repair. We understand how challenging it can be to find an auto repair shop you can trust, and we're committed to being on your side and providing honest, reliable service. Rochelle Gotsdiner Owner

- Northrich Automotive
5

Been going here for years. Everything has been great. We are getting the maximum service from our vehicles (we take them all here). Can't say there haven't been a couple problems, but in the rare instance they do occur, they are resolved quickly and completely. A first rate outfit!

Thank you for being a loyal customer for all these years and for entrusting us with your vehicles. We're delighted to hear that you've had mostly great experiences with us and that our services have been beneficial in maintaining your vehicles. Your continued support means a lot, and we look forward to serving you with first-rate service in the future! Rochelle Gotsdiner Owner

- Northrich Automotive
5

A very trustworthy team here !!! They repaired the brakes on my Honda and repaired my truck !!! I have recommended Northrich automotive to several friends and will continue to support them and return for any other repairs I may have in the future !!!

Thank you for your fantastic review and your trust in our team! We're delighted to hear that you found us to be trustworthy and that we could assist you with both your Honda and truck brake repairs. Your recommendations mean a lot to us, and we're grateful for your support. We'll be here whenever you need us for future repairs or automotive services. Safe driving, and we look forward to serving you again! Rochelle Gotsdiner Owner

- Northrich Automotive
Northrich Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northrich Automotive (972) 669-9990 if you have any issues in accessing any area of our website.