Reviews

5

As with pretty much every other review here, I can't say enough good things about Northrich. The owner, Rochelle, and her team (shoutout Ryan!) are so kind are personable, I feel like I'm going to see friends anytime I have work to get done. They have very high integrity and are trying to build their business based on referrals, and their mission is to help their customers find peace of mind around car maintenance, which can be a huge source of stress. To do this, they understand they need to take their time, do the work right, and employ the best people. Perhaps you could find cheaper prices, and I think we all have that infamous uncle who can "do it for cheaper" - but personally, I would gladly pay a small % more for the peace of mind that it will be done right the first time.

Thank you so much for your kind and heartfelt review! We truly appreciate your loyalty and trust in our team at Northrich. We're grateful that you recognize our commitment to integrity, quality, and the peace of mind we aim to provide to our customers. Your words mean a lot, and we're honored to have your support. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're always here to help. Rochelle Gotsdiner Owner

- Northrich Automotive
5

Online scheduling was easy, key drop off was convenient, technician was transparent about how long things would take and let me know when my service was finished sooner than expected. Will return!

Thank you for choosing our services and for sharing your positive experience! We're delighted to hear that our online scheduling, key drop-off, and transparency met your expectations. We look forward to serving you again in the future. Rochelle Gotsdiner Owner

- Northrich Automotive
5

Outstanding mechanics! Can't say enough good things about this place. Professional, cost effective, honest, timely... the list goes on and on. I will NEVER take my car to the dealership again to get services done. Northrich will be my mechanic place of choice!! Worth the 35 minute drive from where I live. EXCELLENT service! So glad I found this place.

Thank you so much for your kind review! We're thrilled to hear that you had such an outstanding experience at Northrich Automotive. We're honored to be your mechanic of choice, and we're grateful for the trust you've placed in us. We understand the drive can be a bit longer, but we're dedicated to making it worth your while every time you visit. If you ever need anything else, please don't hesitate to reach out. Safe driving, and thank you for being a valued customer! Rochelle Gotsdiner Owner

- Northrich Automotive
5

These days, it is hard to be able to trust a lot of auto repair shops, they seem to be out to rip you off. Northrich is the opposite: they really seem to be on your side. I highly recommend.

Thank you so much for your trust and for taking the time to share your positive experience with Northrich Automotive Repair. We understand how challenging it can be to find an auto repair shop you can trust, and we're committed to being on your side and providing honest, reliable service. Rochelle Gotsdiner Owner

- Northrich Automotive
5

Been going here for years. Everything has been great. We are getting the maximum service from our vehicles (we take them all here). Can't say there haven't been a couple problems, but in the rare instance they do occur, they are resolved quickly and completely. A first rate outfit!

Thank you for being a loyal customer for all these years and for entrusting us with your vehicles. We're delighted to hear that you've had mostly great experiences with us and that our services have been beneficial in maintaining your vehicles. Your continued support means a lot, and we look forward to serving you with first-rate service in the future! Rochelle Gotsdiner Owner

- Northrich Automotive
5

A very trustworthy team here !!! They repaired the brakes on my Honda and repaired my truck !!! I have recommended Northrich automotive to several friends and will continue to support them and return for any other repairs I may have in the future !!!

Thank you for your fantastic review and your trust in our team! We're delighted to hear that you found us to be trustworthy and that we could assist you with both your Honda and truck brake repairs. Your recommendations mean a lot to us, and we're grateful for your support. We'll be here whenever you need us for future repairs or automotive services. Safe driving, and we look forward to serving you again! Rochelle Gotsdiner Owner

- Northrich Automotive
5

My car broke down so I had it towed to a different, well known company in the area. That shop gave me an estimate, but I had a feeling they were overcharging on the labor. So, this time I had the car towed to Northrich and explained to Ryan what I knew to be the issues as well as my plans to sell the car and spend the least amount as possible. Paul was my mechanic. He took a look so quickly. Ryan got me the estimate the next day AND he was excited to tell me I’m saving $700 in labor by getting these 3 things fixed. He was correct. It was actually thousands of dollars less including parts. These were (what I would consider) major repairs, yet my car was back to me in 4 or 5 days. I don’t know how they did it but these guys were absolutely impressive. I’ve already recommended them to friends, family, and even the towing company 😎

Thank you for sharing your experience at our shop! We're glad that you chose us to address your vehicle's issues. We truly appreciate your recommendations to friends, family, and even the towing company. Word-of-mouth referrals mean the world to us, and we're here to assist with any future automotive needs you or your connections may have. Rochelle Gotsdiner Owner

- Northrich Automotive
5

I take all of my vehicles to Northrich Automotive. The team is knowledgeable and honest. I don’t often leave reviews, and am happy to give them to companies like this one.

Thank you for your loyalty and for choosing Northrich Automotive for your many vehicles needs. We're honored to have your trust, and your kind words mean a lot to us. Your support and taking the time to leave a review are greatly appreciated. Rochelle Gotsdiner Owner

- Northrich Automotive
5

The best service! Quick, efficient, and friendly. Would not choose anyone else to trust with my vehicle

Thank you for your kind words! We're delighted to hear that you had such a positive experience with our service. We look forward to continuing to service your vehicle! Rochelle Gotsdiner Owner

- Northrich Automotive
5

Thank you for taking the time to leave a 5-star review! Rochelle Gotsdiner Owner

- Northrich Automotive
Northrich Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northrich Automotive (972) 669-9990 if you have any issues in accessing any area of our website.