First a little background. I have lived in Richardson 60 years. I am a creature of habit. And I develop Sales Professionals. I had used my previous mechanic for many, many years. After they moved I needed a shop that was closer and hopefully as effective. I found this and more in Northrich Automotive. Everyone from owners down are freindly, honest and effective. The point of contact, Mathew, is thorough and trustworthy. This also is not a snall shop. There are at least 8 bays so most times they can get you out in 1 day. I highly recommend Northrich Automotive.