Reviews

5

This was the first time I used them to service my vehicle. They were great! Professional and knowledgable. I appreciate the fact that they told me both on the phone and by text exactly what was wrong with my car and what needed to be done. Thank you!

Josephine, Thank you for taking the time to leave such a positive review. It's wonderful to hear that you had a great experience with our team. We strive to provide the best service possible, and we're glad that you found our staff to be professional and knowledgeable. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us! Thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

They are very thorough and help to explain exactly what they found in the visual diagnostic, and their recommendations. Will definitely keep bringing our vehicles here for service.

5

I've trusted Northrich Automotive with all of my vehicles for years. They came through again this past week with quality service. On top of that, they are always willing to talk through the action plan with the customer and do an outstanding job of communication from start to finish. If you're looking for a family-owned, high-integrity, high-quality shop you can trust, this is it.

Thank you for your continued trust in Northrich Automotive. We greatly appreciate your loyalty and are pleased to have delivered quality service once more. Clear communication and high integrity are fundamental to our service philosophy. We're here for you and look forward to serving your automotive needs for years to come. Rochelle Gotsdiner Owner

- Northrich Automotive
5

I was looking for a new and good diesel mechanic near me. They were very friendly and fair. They gave me a detailed break down of service performed and pointed out future issues they recommend be taken care of. I will definitely be using them again.

5

Rochelle and the Northrich team always take great care of me. They do high quality work and provide even better customer service. I bring my BMW to them for any and everything. Wouldn’t take it anywhere else.

Chandler, Thanks for trusting our team to help you service your BMW! We truly appreciate you taking the time to share your 5 star experience. We appreciate your loyalty and look forward to continuing to provide top-notch service for your vehicle. Thank you for choosing Northrich Automotive! Thank you, Rochelle Owner

- Northrich Automotive
5

I had leaking on my garage floor. Northrich Automotive was highly recommended by a neighbor, so I took the car there for evaluation. The folks there took an extraordinary amount of their time to thoroughly inspect every detail of the engine and transmission. Since my car had over 100,000 miles, they discovered several issues that threatened to make my car undriveable in the near future. Even with the UAW strikers making it hard to get parts, they found a way to get the parts needed to fix my car. In another 24 hours--and for a fair price--my car was ready to go back on the road again. On top of the great job they did, they are really nice folks. Nice folks, good repair work, reasonable cost...what more could a person ask?

Mr. Schmitt, I speak for our entire team when I say we're so thankful you were referred to us with your Corvette! It's heartwarming to hear your kind words about our staff. We believe in not only delivering exceptional repair work but also providing a friendly and welcoming environment for our customers. We understand that a combination of skilled technicians, genuine care, and competitive pricing is what our customers deserve. We're grateful for your trust and kind words, and we look forward to serving you in the future for any of your automotive needs. Thank you for choosing Northrich Automotive, and safe travels on the road ahead! thank you, Rochelle Owner

- Northrich Automotive
5

rochelle and her team were so helpful to me and my car, gave me honest feedback and advice and were incredibly kind. i'm definitely going back to the mechanic here whenever i need to for future maintenance!!

Mac, Welcome to our Northrich Automotive family! We're glad we could provide you with honest feedback. We look forward to helping you stay safe in your next set of wheels! Thank you! Rochelle Owner

- Northrich Automotive
5

I took my vehicle here for service on my front end. Not sure if it was my tires or wheel bearings, but after having a discussion with this shop about my issues, and past work I had done on my car, They reviewed the worked and recommended that I take my car back to the place that did previous works a few months ago. Turns Out I had a warranty on the work done and it was still valid, and I didn't realize it. I didn't have to pay any money for repairs after I took it back to previous shop. They saved me a big repair bill! Thanks a lot!

Mr. Jones, Saving you from an unnecessary repair bill is a win for us. Thank you for choosing us to inspect your Acura TL, and we're here to help whenever you need a reliable repair shop in the future. Stay safe on the road! Thank you, Rochelle Owner

- Northrich Automotive
5

Great customer service! They took the time to go over my service and a few things they noticed. Nice to work with people like that. 😀

Tyson, Thanks for giving us the opportunity to help you service your Chevrolet Silverado! Taking the time to go over your service and addressing any concerns is our commitment to excellence. It's wonderful to know that you appreciated our attention to detail. We're here to provide top-notch service and ensure your satisfaction. Thank you for your kind words, and we look forward to serving you again in the future! 😊 Thank you, Rochelle Owner

- Northrich Automotive
5

Kelly, Thanks for sharing the 5 star google review! Our team has enjoyed helping you and your family service your vehicles! Thank you, Rochelle Owner

- Northrich Automotive
Northrich Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northrich Automotive (972) 669-9990 if you have any issues in accessing any area of our website.