Reviews

5

As a female, I always dreaded taking my car to a mechanic. I am sure I am not the only one who felt like they tend to come up with repairs that are not needed just because I lack any sort of expertise in the matter. But Northrich Automotive certainly delivered an amazing and professional experience. Timely and personal communication. Very efficient and thorough. I wasn’t dismissed or laughed at when I tried to explain my car issues with different noises. Cannot recommend them enough. As always, huge shoutout to Rochelle for being the most crucial cog in the wheel of this business. No pun intended 😃

5

Found them on a random google search and will now be my go-to mechanic. So professional and great pricing.

5

5

We continue to torture ourselves with old Saturns, but what's not torture is working with the Northrich team. They do great work and keep us on the road at all times. Thanks for all you guys do!

5

I had a fantastic experience with Northrich, their customer service is amazing and they were very informative about my car.

5

Nandor, Thank you for trusting our team with your Mercedes Benz, Hyundai & Toyota. We enjoy you being part of our Northrich Automotive family! Thank you, Rochelle Gotsdiner Owner

- Northrich Automotive
5

Very helpful staff. Enviorment felt professional and efficient.

Genesis, We're glad we could help you with the AC on your Hyundai! We hope you stay cool the rest of the summer & would be honored to help with your future maintenance services! Thank you, Rochelle Owner

- Northrich Automotive
5

Very informative and very helpful :)

Marissa, We're thrilled to hear that you found our service informative and helpful with your Nissan Pathfinder. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're always here to help! Thank you, Rochelle Owner

- Northrich Automotive
5

I recently had the pleasure of visiting Northrich Automotive for a much-needed car repair, and I am delighted to share my outstanding experience with this fantastic establishment. From start to finish, they proved to be the epitome of exceptional customer service and efficiency. From the moment I stepped into the Northrich Automotive facility, I was greeted warmly by their friendly staff. They were not only attentive but also genuinely interested in helping me with my car troubles. The manager was quick to get me checked in, and the service advisor listened carefully to my concerns, asking pertinent questions to better understand the issue. Notably, the staff at Northrich Automotive were extremely knowledgeable and displayed a deep understanding of automotive repairs. They patiently explained the necessary repairs and the estimated timeline for completion. I felt informed and confident in their abilities right from the start. The highlight of my experience was undoubtedly the fast turnaround time. They wasted no time in getting to work on my car, and the mechanics displayed impressive expertise and skill in diagnosing and resolving the problem promptly. The team worked like a well-oiled machine, ensuring that my car was back on the road in no time. Throughout the repair process, the staff kept me informed about the progress, ensuring complete transparency. I never felt left in the dark, and this level of communication gave me peace of mind. The quality of the work performed at Northrich Automotive is unparalleled. I can genuinely say that my car now feels as good as new, and I have not faced any issues since the repair was completed. It's evident that they take great pride in their work, and customer satisfaction is clearly their top priority. In addition to their exceptional skills, the clean and organized facility added to the overall positive experience. It was evident that they maintain a high standard of professionalism in all aspects of their business. In conclusion, I wholeheartedly recommend Northrich Automotive to anyone in need of car repairs or maintenance. Their friendly and knowledgeable staff, coupled with their swift and efficient work, sets them apart from the rest. I will definitely be returning for any future automotive needs, and I'm confident you'll have a similar positive experience when you choose Northrich Automotive.

Erik, We're thrilled you had an outstanding experience at Northrich Automotive when you brought us your Jeep! Our team's attentive service, quick turnaround, and quality repairs aim to provide the best for our customers. Thank you for recommending us and we look forward to assisting you in the future. Thanks for sharing this 5 star review. We truly appreciate it! Thank you, Rochelle Owner

- Northrich Automotive
5

If you are looking for happy honest people that know how to fix cars, stop looking they are right here, you win.

Neil, It takes happy honest people to recognize other happy honest people! We've enjoyed being your shop to service your vehicles!! Your words motivate us to continue delivering top-notch service. Whenever you need assistance, remember that we're here and ready to help. Thank you for choosing us – you've made our day! Rochelle Gotsdiner Owner

- Northrich Automotive
Northrich Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northrich Automotive (972) 669-9990 if you have any issues in accessing any area of our website.