Reviews

We continue to torture ourselves with old Saturns, but what's not torture is working with the Northrich team. They do great work and keep us on the road at all times. Thanks for all you guys do!

I had a fantastic experience with Northrich, their customer service is amazing and they were very informative about my car.

Very helpful staff. Enviorment felt professional and efficient.

Very informative and very helpful :)

I recently had the pleasure of visiting Northrich Automotive for a much-needed car repair, and I am delighted to share my outstanding experience with this fantastic establishment. From start to finish, they proved to be the epitome of exceptional customer service and efficiency. From the moment I stepped into the Northrich Automotive facility, I was greeted warmly by their friendly staff. They were not only attentive but also genuinely interested in helping me with my car troubles. The manager was quick to get me checked in, and the service advisor listened carefully to my concerns, asking pertinent questions to better understand the issue. Notably, the staff at Northrich Automotive were extremely knowledgeable and displayed a deep understanding of automotive repairs. They patiently explained the necessary repairs and the estimated timeline for completion. I felt informed and confident in their abilities right from the start. The highlight of my experience was undoubtedly the fast turnaround time. They wasted no time in getting to work on my car, and the mechanics displayed impressive expertise and skill in diagnosing and resolving the problem promptly. The team worked like a well-oiled machine, ensuring that my car was back on the road in no time. Throughout the repair process, the staff kept me informed about the progress, ensuring complete transparency. I never felt left in the dark, and this level of communication gave me peace of mind. The quality of the work performed at Northrich Automotive is unparalleled. I can genuinely say that my car now feels as good as new, and I have not faced any issues since the repair was completed. It's evident that they take great pride in their work, and customer satisfaction is clearly their top priority. In addition to their exceptional skills, the clean and organized facility added to the overall positive experience. It was evident that they maintain a high standard of professionalism in all aspects of their business. In conclusion, I wholeheartedly recommend Northrich Automotive to anyone in need of car repairs or maintenance. Their friendly and knowledgeable staff, coupled with their swift and efficient work, sets them apart from the rest. I will definitely be returning for any future automotive needs, and I'm confident you'll have a similar positive experience when you choose Northrich Automotive.

If you are looking for happy honest people that know how to fix cars, stop looking they are right here, you win.

Very friendly and professional.

They do what they say they would do and don't try to nickel and dime you. Jeff at the front desk was awesome and explained in detail what they were going to do and they did it quickly and professionally.