Reviews

5

Great people! Took my potential purchase car into these folks, took them 30 minutes (charged at a reasonable price by the way) to tell me not to get it. Saved me thousands for well under 100!

5

5

5

Northrich Automotive handled my car with care and professionalism. I came in with multiple needs and they met more than the standard. I will be getting my cars serviced here long-term.

5

The best!!! Start to finish- excellence in workmanship. Quick, reasonably priced, professional, knowledgeable, transparent, kind to name a few things. The many other reviews don't lie. I and you are lucky to find them. Thank you very much to Ryan and the entire staff and tow truck driver at Northrich Automotive for doing and going above and beyond. I am a customer for life. 5/5 ***** I highly recommend them!

5

Just moved to Dallas and needed to get my car serviced. Rochelle and Ryan were very personable and friendly. As soon as Ryan heard my car, it gave me great comfort that he knew my car needed a gasket. While fixing the gasket issue, they discovered missing bolts that are needed for holding my catalytic converters in place. They found bolts that were the right size and fixed that problem as well. My repair bill was reasonably priced and I wasn't hit with any unnecessary diagnostic fees. I am so glad I chose a small family business over a huge dealership. I will definitely reach out to them the next time I need to have my car repaired.

Josie, Welcome to our Northrich Automotive family! We're so glad you moved into our neighborhood and gave our team the opportunity to help with your Chevy! Thank you for taking the time to share your 5 star experience so hopefully another new customer can give us a chance too. You can count on us next time you need your vehicle serviced! Thank you, Rochelle Owner

- Northrich Automotive
5

I took several cars there over a month period for various reasons routine maintenance and a breakdown. The team there was very professional, courteous and prompt. They provided a quote let me pick the work done and did not try to upsell or push any repairs that were not needed. They were able to start on the work promptly and completed the job when promised. After 30 years in Richardson I think I have finally found a quality automotive repair shop.

David, Thank you so much for taking the time to leave us a 5 star google review! It has truly been an honor to service all the vehicles in your family! Sometimes good things come to those that wait and we're glad you finally found us! We thank you for joining our Northrich Automotive family! Thank you, Rochelle Owner

- Northrich Automotive
5

Can’t say enough good things about my first experience with this shop. After another shop caused engine failure with one of the newest trucks in our fleet we took it to NORTHRICH for a new complete engine swap and there team made sure we got the truck back and able to return to use in the field very quickly and it now runs just like it did when we got it new. We will now use only NORTHRICH AUTOMOTIVE FOR OUR FLEET.

Blake, Thanks for going the extra step to share your 5 star experience at our shop. Sometimes we meet our best clients on accident & we're just honored we had the opportunity to be your trusted repair center after the unfortunate situation with another shop. Our team is always here for your fleet or personal vehicle's repair needs. Thank you, Rochelle Owner

- Northrich Automotive
5

Fantastic Service! The team at Northrich go above and beyond the status quo that other mechanics set. They took their time and were diligent about finding any problems that may have occurred to my engine. The diagnosis was quick and the remedy just as swift. I literally will not take my Jeep anywhere else but to them for the rest of my life.

5

Drew, Thank you for sharing your 5 star experience with us! We appreciate you! Rochelle Gotsdiner Owner

- Northrich Automotive
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